Get in touch with an expert at 800-880-4479
Free US shipping on orders $75+
3 Years Warranty | Hassle Free Returns

Need any help?

We are here for you

Get in Touch

We stand behind all our products with industry leading guarantees. Our customer service team is always ready to answer your questions and resolve any issues.

Asset 52.png__PID:0254175e-68eb-40c2-a281-8440e79e5dd9

1-800-880-4479
9:00am - 5:00pm EST Daily

Call Us
Asset 53.png__PID:d6a46139-12d7-4a74-9a55-a028d2f5489d

Email:
support@pelegon.com

Write Us
Asset 54.png__PID:a4613912-d7ba-449a-95a0-28d2f5489d5a

LiveChat:
Live Chat 24/7 available

Talk to Us
Asset 52.png__PID:0254175e-68eb-40c2-a281-8440e79e5dd9

1-800-880-4479
9:00am - 5:00pm EST Daily

Call Us
Asset 53.png__PID:d6a46139-12d7-4a74-9a55-a028d2f5489d

Email us anytime support@pelegon.com

Get in Touch
Asset 54.png__PID:a4613912-d7ba-449a-95a0-28d2f5489d5a

Live Chat 24/7 available

Start Chat
Asset 45.png__PID:84ba863b-7dda-40d6-bbda-84c56a055e4a

Call Us:
1-800-880-4479
9:00am - 5:00pm EST Daily

Asset 46.png__PID:031f6740-9570-4ac5-bf9c-c517c95b84ba
Call Us

Email Us:
support@pelegon.com

Asset 44.png__PID:e4258687-43c1-4e0c-aad4-65b36fe5031f
Call Us

Talk to Us:
Live Chat

Follow Us:

Facebook.png__PID:7c516eda-0964-4d6a-8591-62232f6f0344
Instagram.png__PID:516eda09-64cd-4a85-9162-232f6f034470
Youtube.png__PID:da0964cd-6a85-4162-a32f-6f0344708e5d
TikTok.png__PID:6eda0964-cd6a-4591-a223-2f6f0344708e

Follow Us:

Facebook.png__PID:7c516eda-0964-4d6a-8591-62232f6f0344
Instagram.png__PID:516eda09-64cd-4a85-9162-232f6f034470
Youtube.png__PID:da0964cd-6a85-4162-a32f-6f0344708e5d
TikTok.png__PID:6eda0964-cd6a-4591-a223-2f6f0344708e
PG_icons_warranty.png__PID:55d117e4-5992-42a1-9f4f-4ce342157f73

3 Years 
Warranty

PG_icons_FSA - HSA.png__PID:bcaf3a55-d117-4459-9272-a19f4f4ce342

FSA / HSA
Eligible

PG_icons_Returns.png__PID:af3a55d1-17e4-4992-b2a1-9f4f4ce34215

Hassle Free
Returns

PG_icons_Shipping.png__PID:3a55d117-e459-4272-a19f-4f4ce342157f

Free
Shipping

Frequently Asked Questions

We love helping you save time with
quick answers to frequently asked questions

What warranty coverage is provided?

Our products come with a 3 years warranty covering material or workmanship defects. Please refer to our Product Warranty for details.

What is your shipping policy?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout. 
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns. 

What forms of payment are accepted?

We accept VISA, Mastercard, American Express, and (for online order only) PayPal. We are unable to accept HSA cards or other forms of insurance payment. We do not accept checks, eChecks, or money orders.

Where can I access more product details, such as weight limits and dimensions?

This information is available on the website under the "Product Specifications" section of the product page.

How can I ensure my product remains in top condition?

Regularly inspect your product to ensure all components and hardware are secure. Refer to your product's manual for specific maintenance and cleaning guidelines.

Looking For Some Tips?

Check our blog to get inspired with health & caregiving tips, user's stories and more

Senior holding a painful knee affected by arthritis and joint stiffness.

Every Type of Arthritis Common in Seniors (+ At-Home Relief Tips)

Sep 10, 2026
  |  
Sabrina Palmieri
Learn More

Arthritis covers many distinct conditions. Explore six types common in seniors, how they differ, and practical ways to support everyday comfort and mobility.

Older woman holding her wrist while experiencing arthritis pain and stiffness in her hands and joints.

What Is Arthritis? Causes, Symptoms & Care for Older Adults

Sep 07, 2026
  |  
Sabrina Palmieri
Learn More

Learn what causes arthritis, recognize common symptoms, and explore treatment and daily care options for older adults.

Senior woman enjoying a book and a cup of tea while relaxing in a comfortable living room.

Reading for Seniors: Simple Ways to Find, Enjoy, and Share More Books

Sep 03, 2026
  |  
Sabrina Palmieri
Learn More

Reading can be enjoyed through printed books, ebooks, audiobooks, and shared activities. Discover practical reading ideas, popular genres, free resources, and simple ways to create a comfortable reading routine for seniors.

Caregiver helping a senior man stand safely from a chair during stroke recovery at home.

Types of Strokes: 3 Common Forms & How to Manage Them

Sep 03, 2026
  |  
Sabrina Palmieri
Learn More

Stroke can result from a blocked artery, bleeding in or around the brain, or a temporary interruption in blood flow. Learn how the main types of strokes differ, how each is managed, and what can support a safer recovery at home.