Warranty

Effective date: September 11, 2024

Thank you for your interest in the products of Pelegon LLC.!

Here are the terms for your Pelegon Products Warranty. Terms that are not defined hereunder shall have the meaning assigned to them in our Terms of Use [link]

Warranty Period. The warranty period for our products is three (3) years unless mentioned otherwise in the specific product's user manual. 

Warranty Activation. If you purchased our products through our Online Store www.pelegon.com, it will be automatically registered on our warranty program. In order for the Products purchased in our store on Amazon, or other points of sale, to be covered under this Warranty, they must be registered through the “Activate Your Warranty” page [link to the page] within 30 days of the purchase.

Warranty Scope of Coverage. This Warranty covers any manufacturing or defects in material or workmanship under normal use during the Warranty Period (as defined above); such defects determined subject to our sole discretion. 

During the Warranty Period, Pelegon LLC will replace, at no charge, product(s) or part(s) of a product that prove defective (subject to our sole discretion) because of improper material or workmanship, under normal use and maintenance. Please note that under this Warranty, Pelegon LLC does not offer repairs of the products. At your choice, you may request to return the defective product and request a refund, subject to our Refund Policy [link]. 

The Warranty does not cover: (a) any damage, malfunction or defect that is caused by improper conditions of use, storage or transfer of the product; misuse or abuse or use in violation of the product instructions and/or manuals; caused otherwise, not resulting from defects in material or workmanship; (b) counterfeit or replica items; or (c) products purchased from unauthorized resellers, not directly by from us, or in used condition. 

This warranty is not transferable and applies only to the original purchaser.

Initiation of service. To obtain Warranty service – for Products purchased through our Online Store, please Contact Us to determine the problem and the most appropriate solution for you.For Products purchased through our store on Amazon, please apply for warranty service through Amazon customer service.

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